Web Chat Publishing: Squarespace

Adding Qonvo WebChat to your Squarespace account is very straightforward.  This article will walk you through the following steps:

1) Verify the you've whitelisted your domain name
2) Copy your header javascript snippet from the Qonvo platform
3) Add the code snippet to Squarespace.

That's all there is to it.  Let's go through those steps in detail.

Step 1: Verify the you've whitelisted your domain name
Log in to your Qonvo account and click on the Channels link at the top of the page.  The WebChat channel settings will display by default and you can scroll down to verify that you've added the domain name for your site as a whitelisted domain. 

Whitelist your domain
Step 2: Copy Your Qonvo Javascript snippet
At the bottom of the page, you'll see your Qonvo javascript snippet.  Click on the Header option and then click on the code snippet that is displayed and it will be automatically copied to your clipboard

Copy your Qonvo code snippet
Step 3: Add Your code snippet to Squarespace
  • To navigate in squarespace select:
    • Settings > Advanced > Code Injection
  • Copy your code into the header sections per example below:
Copy your qonvo code to Squarespace
CLICK SAVE:  That's all there is to it.  Refresh any page on your website and your Qonvo webchat launcher will display.  

Having trouble with publishing or need tips on getting started?  Drop us a note at support@qonvo.com and we'll set up a complimentary onboarding session with a member of our team.

  Martin Dally
Published on Oct 09, 2019